Skip to main content
Every partner follows a structured onboarding process that balances speed-to-market with compliance rigour, technical integration quality, and commercial alignment. The process has five stages with clear gate criteria at each transition.
1

Commercial evaluation

The initial stage establishes commercial alignment and partnership fit.Activities:
  • Partnership application and initial screening
  • Commercial terms discussion (corridor access, volume expectations, fee structure)
  • MOU or MSA negotiation and execution
  • Partner type classification and onboarding track assignment
Gate criteria: Signed commercial agreement and confirmed partner type.
2

Compliance and KYB

All partners undergo Know Your Business (KYB) verification before any technical integration begins. The depth of due diligence scales with the partner’s risk profile.Activities:
  • Documentation submission (incorporation, UBO disclosure, director verification)
  • AML/CFT policy review
  • Sanctions screening (OFAC, UN, EU, and local lists)
  • Licensing verification per jurisdiction and corridor
  • Risk tier assignment (Standard, Enhanced, or Strategic)
Enhanced and Strategic partners undergo additional checks including financial statement review, source of funds verification, blockchain address screening, and (for issuers) reserve audits.
Gate criteria: All mandatory compliance checks passed for the assigned risk tier.
3

Technical integration

Once compliance is cleared, you receive API credentials and begin technical integration against the sandbox environment.Credentials issued:Activities:
  • API integration against the sandbox environment
  • Webhook receiver setup and signature verification
  • Partner-specific configuration by Ratio admin (corridors, fee tiers, volume limits)
  • Integration track varies by partner type — On-Ramp, LP, Issuer, and RFQ each have a tailored checklist
Gate criteria: API integration functional in sandbox; all partner-specific configuration applied.
4

Sandbox testing and certification

You must pass a set of certification test cases before production activation. Tests are partner-type-specific.LP and issuer partners have additional tests for deposit routing, kToken issuance, and withdrawal cooldown verification. RFQ counterparties have quote-response SLA tests.Estimated duration: 1–3 weeks.Gate criteria: All mandatory test cases passed; SLA targets demonstrated.
5

Production activation

You go live with a controlled ramp-up and enhanced monitoring period.Go-live checklist:
  • All compliance gates cleared and documented
  • All certification test cases passed
  • Production API key issued; sandbox key deactivated
  • Commercial agreement fully executed
  • Escalation contacts exchanged for incident response
  • Volume limits set at initial conservative levels
Ramp-up schedule:
The first 30 days post-go-live include a hypercare period with daily reconciliation review, weekly performance calls, real-time alerting on SLA breaches, and a dedicated account manager.